The Cadence Platform
The most advance, flexible and streamlined virtual care solution, Capable of delivering CARE Anywhere. Anytime. In Any device. Any language, Any scope of practice and in Any setting.Our Value Proposition: - An Unified Health System
Multi Party Capability
Multi-Specialty Call Capabilities will integrate multiple Parties in One Video Session
Care Pathway Management (CPM)
Skills-based Routing with Customized Workflows
Secure Content Sharing
Securely share content, whiteboard, screen, audio, video, images, and documents
Secure SMS/MMS
Avoid tedious voicemails and call backs, coordinate patient care
Peer-to-Peer Encryption
Reduce the RISK of PHI Breach when opting in a BYOD program
Team Communication
To quickly reach members of the entire healthcare team
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Home Layouts
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A True Clinical Operating System
We Deliver Value Through our deep knowledge of the Healthcare Environment, Supporting the best in class clinical innovation, and our Investment in you
The Cadence Client Advocate Program
Staffing Solutions Include End-User Support, Dedicated Care Coordinators, and More
A Single Point of Accountability
Proactive Platform Monitoring, Maintenance, Patching and Upgrades
24/7/365 Live Support
Custom Reporting and Business Intelligence
HITECH, HIPAA & PCI Compliance
Security is our concern, so you can concentrate on your Business
PCI COMPLIANCE
PUBLIC/PRIVATE KEY ENCRYPTION
CLOUD PASS-THRU
ARCHIVE IN YOUR CONTROL
The most secure PCI & HIPAA-compliant VirtualCare Platform
Safe BYOD Programs, all pictures, documents and files are stored in AWS S2 Healthcare.
Only the intended recipient can decrypt data. No one else can (including Cadence Health).
The entire archive of messages, documents, and PHI is under your control, not your vendor’s.
Move the risk of storing Credit Card data to someone who specializes in doing that.
Exceptional Features
Flexibility to bridge the gap between CONVENIENCE and COMPLIANCE
TELEMEDICINE
• Customizable Clinical Intake Forms
• On-Demand / Scheduled eVisits and eConsults
• One-to-one /one-to-many eVisits and eConsults
• Device settings for multiple audio/video screens
• Customizable Patient Dynamic Room Waiting Room
• Invite to Consult (email / SMS)
• Mute/unmute mic & camera
• Capture & share images, videos, and audio
• Record consultation (Provider only)
• Transparent careplan on call for eye-to-eye contact
PATIENT ENGAGEMENT
• Easiest to Use: Initiate Call with the Touch of a Button
• Direct communication with Care Team & Care Givers
• Pre-Visit & Post-Discharge notes, Rx, and access to
all orders, labs, referrals, and results
• Open calendar to schedule appointments
• Secure Payment Portal
• Prescription refills
• Social Media login
ADVANCE DASHBOARD AND ADMIN FEATURES
• KPI Metrics / Report Exporting to multiple formats
• Account/user Management
• Schedule Management
• Create/Manage your ancillary Clinical Network
• Create and define all Roles and Responsibility
• Manage and assign tasks to all staff
• COVID-19 Dashboards and metrics
ARCHIVE & AUDIT LOGS
• Message Archive behind your firewall
• Archive policy under your control
• Fully searchable fore-discovery and auditing
• Monitor user & message activity
FEDERAL, STATE AND LOCAL LAWS
• State’s Telemedicine Rules
• State’s ePrescribing Rules
• Covid-19 State and Local Ordinance
• Consultation Routing based on Credentialing States
ON-CALL SCHEDULING & NOTIFICATIONS
• View users who are on-call in any department
• Easily communicate with on-call physicians
• Realtime sync of on-call schedule changes
• Quickly resolve patient issues
Electronic Medical Record (EMR)
• Charting with Open SOAP Notes format
• ePrescribing with EPCS
• Integrated Practice Management
• Insurance Verification
• Workflow customization for all care settings
• E/M Coding
• Lab integration
DEPLOYMENT & INTEGRATION
• Fast implementation (be up in hours, not days)
• EMR/EHR Agnostic Integration
• iframe (Embedding your current EMR/EHR into the cadence health application)
• iFrame + (A hybrid integration format using iFrame and our back-engine API)
• API (full customization option)
SECURE MESSAGING
• Group & Broadcast messaging
• Message Delivery Status (Sending, Delivered, Read)
• Customizable Quick Message List
• Message Priority Flags (Urgent, ASAP, FYI)
• Request Acknowledgement
• Securely exchange PDF, XLS, and DOC files, PNG, etc.
• Selectively upload conversations to patient record
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